Privacy policy.

C i Marketing (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you use our website www.ci.marketing, contact us, or engage our services.

Privacy Policy

Who We Are:

C i Marketing is a digital marketing agency based in Christchurch, New Zealand, serving clients internationally.

We may collect personal information including:

  • Contact details (such as your name, email address, phone number)

  • Business details (such as business name, website, social handles, and service requirements)

  • Enquiry and project communications (messages you send us, and communications during a project)

  • Billing and transaction details (invoicing information and payment records — note we do not store full credit card details)

  • Website usage data (such as IP address, approximate location, device/browser information, and interactions with our website)

  • Marketing and analytics data (such as cookie identifiers and advertising/analytics performance data)

We collect this information when you submit forms on our website, communicate with us, engage our services, or interact with our website via cookies and similar technologies.

What Information We Collect:

We use personal information to:

  • Respond to enquiries, provide quotes, and communicate with you

  • Deliver and manage our services and client projects

  • Manage administration, invoicing, and payments

  • Improve our website performance, user experience, and service delivery

  • Provide updates and marketing communications where you have opted in (you can unsubscribe at any time)

  • Maintain business records and meet legal/accounting obligations

We do not sell your personal information.

How We Use Your Information:

Our Legal Basis for Processing (Where Applicable):

Depending on your location, we process your personal information because:

  • It’s necessary to respond to an enquiry or perform a contract with you

  • It’s in our legitimate interests to operate and improve our business and website

  • You have provided consent (for example, to receive marketing communications)

  • We are required to comply with legal obligations

Our website uses cookies and similar technologies to:

  • Enable core website functionality

  • Understand website usage and improve performance

  • Measure marketing effectiveness

  • Support advertising and remarketing (where enabled)

You can control or disable cookies through your browser settings. If we use a cookie banner or consent tool, you can manage preferences through that tool.

Advertising/remarketing: If we run remarketing, some data may be shared with advertising platforms (for example, Meta or Google) to help show relevant content to people who have visited our website. Where required by law, you may have the right to opt out of targeted advertising.

Cookies & Tracking:

Third-Party Service Providers:

We use trusted third-party providers to support our operations, such as:

  • Website hosting, forms, and security tools

  • Analytics and performance tracking providers

  • Client communication and project management tools

  • Email and invoicing systems

  • Advertising and marketing platforms

These providers may process information on our behalf, and are required to handle personal information in a manner consistent with applicable privacy and security standards.

Data Storage & International Transfers:

As a New Zealand-based company working globally, personal information may be stored or processed in New Zealand and in other countries where our service providers operate.

We take reasonable steps to ensure appropriate safeguards are in place to protect personal information regardless of where it is processed.

How Long We Keep Information:

We keep personal information only for as long as necessary to fulfil the purposes described in this Policy, including meeting legal, accounting, and reporting obligations.

For example, we may retain invoice and transaction records for compliance purposes, and keep project-related information for a reasonable period to support continuity, follow-up work, or legitimate business needs.

Your Privacy Rights:

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information (subject to legal/operational exceptions)

  • Object to, restrict, or withdraw consent for certain processing (where applicable)

  • Opt out of certain marketing communications at any time

To make a request, contact us using the details below. We may request identity verification before processing your request.

How We Keep Your Data Secure:

We use reasonable, industry-standard measures to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration. However, no method of transmission or storage is completely secure.

Complaints:

If you have concerns about how we handle personal information, please contact us first and we will do our best to resolve the matter.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner (New Zealand).

Contact Us:

For privacy questions or requests, contact:
hello@ci.marketing

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